Refund Policy

Returns


We want our customers to be satisfied with their purchase. If they are not, returns are accepted 180 days after the purchase date for a full refund of purchase (less original shipping cost). We just ask for feedback along with your returned item so we can learn how we can better serve our customers. The customer should contact us at jim@kiblerslongrifles regarding the return and we will provide a return shipping label and pay for shipping.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval of your refund, If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within five business days.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at jim@kiblerslongrifles.com.

Exchanges
We replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at jim@kiblerslongrifles.com and send your item to: PO Box 293 Hanoverton Ohio US 44423.

Shipping
To return your product, you should mail your product to: PO Box 293 Hanoverton Ohio US 44423

We will pay for return shipping. Please contact us for a label to be either mailed or emailed to you.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.